NSW Export Assistance Grant Requirements

Export Assistance Grant – Guidelines

For almost 2 years, the COVID-19 Pandemic has been a scourge both emotionally and financially. I, as an owner of a small coffee roasting business, was challenged in what the past year had laid out for me. From lockdowns to travel restrictions, the supply chain was disrupted. If the restrictions didn’t kill your business, heck, the fees and other charges that come after, should you get past, might just do.  

Small and Medium Enterprises (SMEs), which serve as foundations of the economy, were greatly impacted, yet managed to somehow recover and once again provide people with a small baseline by which they could at least make a financial stand. From SMEs to Export and Import-based industries, the new NSW Government’s Export Assistance Grant looks to help revive.

There is another grant available for all Australians.

Here is the page where the grant is available to register online.


International export grants

About the program

Since the surge of the Bushfires, drought and Covid-19 cases, measures and protocols were put into action to facilitate control over the spread; of which the ripple effect reached import and export development activities. The program enables exporters to access other markets undertaken from 1st of January 2020.

The Grant’s purpose is for export businesses that produce goods and services in NSW to sell to the international market. Changes in the business were inevitable at these times, and the NSW set out an eligibility criterion seeking to capture export businesses that were affected by international trading conditions, as well as those impacted by drought and bushfires. The commitment of the NSW is towards supporting these affected businesses and to position them well so as to allow for more innovation, whilst taking advantage of potential opportunities with respect to international trade.

Reimbursement of 50% of eligibility expenses, up to a maximum of $10,000 per eligible business is available for current or previously exporting businesses, enabling access to new or re-entering markets.

This funding provides to reimbursements to those who already paid since January 1, 2020.

All applicants will undergo audit by either the NSW Government or any of its official reps. Together with the Federal Government’s Export Market Development Grant (EMDG) as administered by Austrade, said grant is then offered.

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Available funding

  • The maximum grant amount per eligible business is $10,000.00

How funding may be used

Eligible activities accompanied by proof of expenditure may receive 50% reimbursement, up to a maximum of $10,000


Eligible activities

Activities eligible for funding are the following: 

  • Marketing Materials: Logo design, Trademark, copywriting and printing costs for business cards, brochures, product sheets, presentations, banners and signage specifically designed and targeting overseas markets. Costs made with the production of corporate videos, online presentations for overseas markets. Overseas social media marketing, to demonstrate and promote products to market internationally. Website translation costs for non-English speaking markets. 
  • Website Internationalization: Expenses for a contractor to find out and tweak to prepare your website for international markets, such as language translations, products and expertise details. 
  • Pivoting t online delivery: Costs associated with converting face-to-face training content to online delivery including design, development, production and accreditation of online content for international markets. 
  • E-commerce Development: Cost of working with a third party provider to develop and implement an international e-commerce stage. 
  • Marketing research: Costs of working with a third party to conduct research and development in opportunities and break barriers in target overseas markets, and facilitation of business matching with overseas partners/buyers. 
  • International Tradeshows and trade missions: Including cost of hiring an exhibition area for an international trade show/conference, entry and project management fees associated with participating in trade shows, trade missions and business programs including Trade Conferences held in Australia. This include online or virtual business matching.
  • Inbound business support: Cost of hosting incoming buyers in NSE such as hiring local facilities, economy domestic travel and standard accommodation for no more than two sure and approved inbound buyers. (Food and beverage costs are not included).
  • Costs to support compliance/localization of products for export
  • Costs to protect business in international markets, including Insurance, Protection and Indemnity Protection. 

Ineligible activities include (but are not limited to): 

  • Flights, travel and accommodation and any related costs, except for those specifically outline above for inbound business support.
  • Costs of routine business activities such as (but not limited to): 
    • Routine or seasonal marketing costs
    • Routine accounting costs, including the costs of audit certificates
    • Rental costs and expenses 
    • Routine utility costs
    • Routine training costs
    • General stationery
    • Internet telephone calls
    • Production of product including samples 
  • Food beverage
  • Working Capital
  • Payment of wages/salaries
  • Overseas representation
  • Purchase of equipment
  • Parallel trading and reselling activities
  • Membership of professional associations. 

Eligibility Criteria

An eligible business must: 

  • be a business with major focus on Export with an annual turnover of up to $100M


  • be an exporting business with annual turnover of more than $100M that show export turnover has declined by more than 30% in the 2019-2020 financial year and have an objective to re-establish the business in your established market and/or diversify into new export markets and diversify to other new export markets. 


  • have an ABN registered in NSW and be registered for GST as at 1st of August 2019
  • currently exporting and exporting before the negative effects of bushfires, drought and/or COVID-19
  • Have a minimum of 3 full time equivalent employees (3FTE) at the time of application
  • Own the goods/services to be exported or be able to provide documented evidence that you are the agreed export supplier. 
  • Produce the goods/services to be exported in Australia, or be able to provide documented evidence that the business provides substantial value to NSW.
  • Be able to provide tax proofs and receipts for the mentioned eligible activities being claimed. 

Any grant money received or subject to EMDG applications must be declared and/or deducted from the Grant at time of application. 

Businesses that have submitted their EMDG application for 2019-2020 financial year must ensure that their application for this Grant includes the net amount, previously unclaimed through EMDG. 

You are ineligible to apply for an Export Assistance Grant if:

  • Exceeded $10,000 from lodged applications
  • part of the government or non-profit organization 
  • the activity that commenced happened before 1st of January 2020
  • your activity violated Federal or NSW Government regarding to COVID-19 health protocols
  • your activity violates Australian sanctions.

Evidence in support of eligibility

Applicants are required to:

  • Prove to the administrating agency that the eligibility criteria has been met. 
  • present other supporting documents to exhibit that they meet the eligibility criteria.
  • Prepare a complete statement of eligibility by the owner or authorized representative of the business confirming the following: 
    • your annual income in the 2019–2020 financial year
    • your current FTE
    • the decline in export-related revenue in the 2019–2020 financial year if you have an annual turnover of over $100 million
  • provide tax invoices and tax receipts for the eligible activities being claimed.

Terms and conditions

  • Applicants must apply for assistance where they are owner or are authorize representatives to apply on the owner’s behalf. 
  • Complete and accurate expenditure statements.
  • All funds were expended solely on the approved activity and complied with the terms and conditions of assistance.
  • Documentation availability upon request relating to funds claimed. 

In completing the application, you also agree to the following conditions of funding:

  • The activities being claimed have already been paid for and evidence of that payment will be provided with the application.
  • If using a consultant, you have independently selected the consultant and the credentials and background of the consultant have been checked to confirm their ability to carry out the project.
  • The owner or authorized representative of the applying business for assistance have no other under the table transaction or personal interest in the consultants/contractors included in the activities.
  • The application form, all other pertinent information provided by the eligible business and the conditions of funding all form part of the Agreement between Service NSW and the business. Service NSW reserves the right to determine eligibility for financial assistance based on the application form and all pertinent information. Each application for assistance is considered by Service NSW on its individual merit. Service NSW reserves the right to withdraw assistance if there is incorrect or misleading information in the application form and/or all other pertinent information provided by the business.
  • Applicants must retain for 5 years all tax invoices, official receipts, bank statements, or other similar records to verify the amounts given under the scheme have been used in accordance with the grant. Penalties may apply for false, incorrect, or misleading information.
  • You must be able to substantiate each expense and activity that you claim. It is a criminal offence to attempt to obtain, or to obtain, a grant or increased amount of grant through deceit, false or misleading representation or other unlawful means.

Applicants should be reminded that the NSW Government will ask businesses to participate in program’s evaluation at any time including after completion of the said activity. This may include requesting that the business report on the business results arising from activities funded by the Grand and for other information necessary for the program’s improvement.


Administrating Agency means the responsible agency/department/body for assessing and administrating the Export Assistance Grant applications.

Eligible business means an individual, partnership, company or trust registered in NSW that has engaged in exporting goods and services that it owns to international markets since 1 January 2019.

Full-time employment means an individual who ordinarily works for at least 35 hours each week for the small business.

Non-profit organization means an incorporated charity or non-profit entity which is registered with the Australian Charities and Not-for-profits Commission (ACNC) or an equivalent NSW regulatory body.

Parallel trading and reselling activities are activities that constitute trading across borders outside of the owner’s production and distribution system without the owner’s consent.

Turnover is the total ordinary income derived in the ordinary course of running a business typically measured on an annual basis.